What Our Clients are Saying About Us...



As a first time seller, I was unsure of what to expect and, honestly, quite anxious about the process of selling my home. From our first meeting, I knew I was in capable hands as Carolyn very clearly explained everything that needed to be done and how the process would work. With her advice, I ended up listing my property for $20k more than I had originally planned and it sold for asking price. Even better, we were under contract within 2 days of listing and her excellent negotiating made it as simple and stress-free as possible for me. It could not have been a better experience and I know without a doubt that it was thanks to Carolyn. I highly recommend her if you're planning to buy or sell. Kelsey H, Canton GA

Carolyn has helped me sold 3 houses since 2011. All the 3 houses sold within a month. She responds email and phone call without delay. She came to look at the house before listing and gave me some good suggestions. I still have one home listed with Carolyn West.  Mark K, Loganville GA 

Started getting calls this afternoon!  Thank you for all your assistance.  You are invaluable. Thanks. 

Bruce B. Brookhaven, GA

I can't thank you enough for being so prompt. I've heard horror stories about other flat flee listing companies, and my husband and I debated on whether it was worth the hassle. I read a review about Total Choice Realty on a private Facebook group, did a little more research and decided to try you out. So far, you're making this a great experience. THANK YOU! If this continues to go great...I'll be sure to post lots of positive reviews about this experience.  Lynn G., Marietta GA  

 We were thoroughly satisfied with Carolyn and Total Choice Realty. I found her website when looking to list my home for sale by owner. I loved how I could choose which services I needed and the convenience of having everything I needed at my fingertips. I didn't want to have to figure out where to get the MLS and FMLS forms and disclosures and appreciated that she provides those. I was also interested in professional photography as my home is an inside townhome with no windows on the sides and I wanted my home to show light and bright. The photos were excellent. I had a contract with multiple offers in 3 weeks! We also used Carolyn for closing and negotiations as we were so busy planning a move we just didn't have the time! We will use Total Choice Realty the next time we have a home to sell.  Tracey L., Roswell, GA

Thanks Carolyn for all your help through the process!!! You are wonderful and I have given several people your card. You have been the one bright spot in this stressful process.  Amy L, Peachtree City, GA

Carolyn is well experienced and very helpful realtor. She has one of the best listing program or software system which makes it very easy for the seller to do their own listing. She is more helpful than most realtors. You will love working with her.  Rachel E, Roswell, GA

 I choose Total Choice Realty because I was impressed by the consistent availability of Carolyn. Every time I called she answered...either by phone or text. We have brought and sold 7 homes and have never had the positive experience we had with Total Choice Realty,,,,in addition to the exceptional professionalism..Carolyn was thoughtful, caring and sincere. When I was stressed out....she told me to just breathe and everything would workout...and it did. If you want a Real Estate company that will provide ongoing communication, cater to you and provide you with up-to-date technology....you will have the total package with Total Choice Reality...no pun intended... I would highly recommended trying Total Choice Reality and would not hesitate to refer both my clients and family members. Thank you so much Carolyn....you made a very challenging process seem so effortless. Dr. Edey and Rev. Nowell, Jasper, GA

Carolyn does a fantastic job and was always available for any questions I had. Working with Carolyn has been a great experience and the sale of my home went very smoothly. If you have a property to sell I would highly recommend Carolyn and her services. Robert, Kennesaw, GA

So far so good on my home listing. The initial listing takes some work but the owner is very helpful and knowledgeable. This business offers an alternative for those who would like to show their property themselves and save on Realtor commissions. This was exactly what I was looking for. I hope the house sells soon and I can leave further feedback for the transaction. Josh, Gainesville, GA

Carolyn is always accessible, provides great advice and helps through out the entire process. I would definitely recommend her services! Her many years of experience as a real estate agent is so beneficial to her clients as she is knowledgeable about any given issue that might occur. Dee B. Milton, GA

I have used Total Choice and Carolyn’s services twice, in 2010 and then again recently in 2014. Her program for active selling owners is very attractive, and her consultation and input has benefited me on both of my property listings with Total Choice. In addition to providing comps in the area, Carolyn provides realistic pricing strategy and enhancements to your listing description based on her experience and knowledge. Carolyn checks in with Owners during the sales process, offering suggestions and alternatives. I have benefited from Carolyn’s service and input with the successful sale of two houses. I will definitely use Total Choice again, and I strongly encourage other active home sellers to try her program. Susan M. Marietta, GA

Carolyn, I am impressed with all the good tools you have and the knowledge you have in your profession. I will be making baklava for the holidays and And I will make a plate for you. Thank you for your professional service -. Mark R. Duluth GA

Thanks Carolyn for all your help through the process!!! You are wonderful and I have given several people your card.  You have been the one bright spot in this stressful process.  Lisa P. Garden Hills, Atlanta, GA

Carolyn -
I just wanted to say thanks for the excellent job helping us sell our home. Total Choice Realty was the correct choice listing our property.  I want to thank you for being so consistent with your help. I was impressed with the immediate return of my e-mails , phone calls and text messages. Your were always there to answers the many questions I had.
Thanks again and God Bless.  Doug M. E. Woodstock, GA

 We are happy to give you a GREAT reference.  We are thrilled with the help and hints you gave us ... even though we mostly knew what we are doing.  And you are always so responsive.  MUCH better than other realtors!   We ARE telling our friends!  Denise and Steve - Dunwoody, GA

Carolyn - Thanks for the info.  You are a wealth of knowledge and a pleasure to work with. Dee, Milton, GA

 Hi Carolyn,

Thanks for your time on the phone! Your website is detailed and informative, but speaking with you was very reassuring and gave me confidence in your company! I will review the e-book and get back to you as soon as possible. Thanks - Robert and Kathy R, Peachtree City, GA

 Thank you so much for your help!

Right from the beginning I knew we had made a good choice to go with you to list our property. We had tried for over a year to list with a full service agency and saw little results.  The minute we listed with you we got valuable ideas on marketing, setting the proper price and good tools to prepare sales brochures.

What we found especially rewarding was your availability when we needed advice with counters and review of offers and amendments. Even when you were out of town, we were able to reach you and respond to our buyers and get a great price.  Use us a references anytime. Thank you - Sharon and Todd B., Decatur, GA

Hi Carolyn -

I wanted to take a moment and personally thank you for all that you have done in support of the sale of our home.  Buffy and I are extremely appreciative.  I know that much of what you did for us was "beyond the call of duty".  It's nice to know there are people out there who genuinely care about others.  Craig P. Fayetteville, GA

Carolyn - 
hi i want to thank you for such a great website service and always being there when i needed you. I know i have been difficult at times and you were always very patient and kind to me. My client got a offer on the 5th day it was listed and finalized negotiations on  the 8th day, it was purchased by someone who did not have a broker. from time listed to time closed it was  35 days.  thank you so much for your help and service!
sincerely, J Blaeser, Real Estate Developer and Consultant, Atlanta, GA

After going with a full service agent at first, I am glad I switched to Total Choice.  You provided better service and the fee was nothing compared to what I would have paid a traditional sellers agent. Jeff F. Mableton, GA

 Hi Carolyn -

Congratulation!  You made the top ten in unit sales on our last printout... it shows the top agents during the last four quarters (QTR 2 07 to Q1 08) you were #10.  Despite a slowed market you are still producing and making clients happy.  Well done - Jose Anziano, Managing Broker Re/Max

Thanks Carolyn  -  I always like to provide feedback and especially when it is good.  Dealing with you all and your team has been a very good experience.  Even though our home did not sell and we have decided to take it off of the market for now, the communication to and from you and your team has been great.  Your follow up and feedback you all provided is very much appreciated.  We have another house in Smyrna that we are going to list later this year and we will be giving you all a call or email to list it at the right time.   Thanks again to you and your team!   Wes & Shelly Tiner, Marietta, GA  

Carolyn:  As you probably know, we closed on Friday.  Yea!!  I just wanted to tell you thank you.  You and your staff have been most helpful, and your forms, surveys, website, etc. were seamless.  You have a great thing going and I just want to say Thank You!!  Marie S. - Marietta, GA

 Hey, I’ve been quite impressed thus far with your website, the options you provide us sellers, the ability to edit online, the auto generated flyers, and of course the customer service. Well done. Keep up the good work. Lou S., Marietta, GA

 You have been such a pleasure to deal with. I constantly refer you to anyone who is interested in homes sales. I have been so happy with your services! Our home had been for sale for 3 months, when we placed it with your company, it was under contract within 45 days with multiple showings. Thanks again for such a great experience. Carrie D., Roswell, GA

I wanted you to know how much we appreciate your service.  We always felt like you were there with us, guiding us as we dealt with contract language, etc.  Thx for everything.  We will definitely recommend you to others! Debora W. - Marietta, GA

 Just wanted to drop you a quick note to let you know that everything looks great for my listing.  I saw it up on Realtor.com and I've been getting a few calls already. Thanks for offering such an affordable MLS service!  Brian G., Gainesville, GA

 Thank you for saving us money and making our home selling experience so much more enjoyable.  We had an offer 3 days after we put our home on the market and a contract 4 days later.  While saving over $10,500 in commissions we had a experience "marketing" our house that was as stress free as possible.

Having you put our house on MLS was just the start of the services you provided us.  Your counsel and advice in reviewing comps and determining the price of our house while honoring our desire to sell it in 30 days or less, was clearly something your "discount listing competitors" don't offer.
Your comprehensive website helped us through the marketing, pricing, listing, negotiation, and closing on our house.  However, the most valuable and reassuring service you offered was being on the other end of the phone 7 days a week when we had questions or needed to bounce our ideas off of you.
While selling our house, we were simultaneously engaged in buying a house in Phoenix.  We came across two sellers who listed on MLS with a discount broker.  In comparing notes, they didn't have telephone access to an experienced, service oriented broker like you.  I cannot express to you the VALUE of having you on the other end of the phone and still knowing we would save 3% commission by working with you.
All we can say is we have been telling all of our neighbors, friends, and co-workers about your service.
Thank You!!!
Bob & Melissa S., Kennesaw GA

 "You have mastered the process of selling for sale by owner!  Your process, web tools and personal support made it a breeze.  I saved $9,000 in real estate commission.  Thank you again!"  J. Carter, Cumming, GA

Carolyn and Staff -

I would like to thank you for being so helpful throughout the process of the sale of my home.  Previously, I had listed my home with a so called “Buy Owner” and had very few leads.  After listing my home with Total Choice Realty, my home was shown weekly and we had an offer in 2 months.  Carolyn and Lorene were always helpful and professional throughout the process.  They offer the best value and service to sell your home, period!!!  Highly recommended!!! T.Collins, Fayetteville, GA 

"I originally heard about flat fee listing agents through a friend of mine who's a real estate agent herself. She suggested that this might be a good option for me, as I had very little equity in my property. Carolyn and the entire staff at Total Choice were a pleasure to work with and guided me through the entire process from start to finish. They were always courteous, helpful and professional, and delivered on everything they promised. They were also incredibly responsive to any questions or needs that I had. I recommend them enthusiastically to anyone planning to sell a home." Doug H. Atlanta, GA

"I am so glad I found Total Choice Realty.  They made the whole selling process go very smoothly and Carolyn was always very helpful with her advice and suggestions.  I listed my home on May  26, 2005 and had 5 buyers walk through within a few days.  My house went under contract less then one week later.  I saved over $7000 in Listing agent's commission.

The website is very user friendly and the free Flyer Creator is a great added feature.  Customer service is top notch and selling couldn't have been easier.  I highly recommend Total Choice Realty to any one who is planning on selling their home.  Thanks Total Choice Realty!!!   Diana N. - Lawrenceville, GA

 Dear Carolyn,

I am writing this letter to let you know what a pleasant experience our dealings with Total Choice Realty's Flat Fee MLS Listing Service have been. I called on several multiple local companies offering similar services in the Atlanta area, but was frustrated with some of the vague responses about their practices. Fortunately, I was able to speak with you in detail and are thankful for your time and patience to answer all my question. Setting up my listing on your website was a snap including the uploading of the pictures of my house. Your staff was very diligent in representing our property on MLS/FMLS and I found the free Flyer Creator most helpful and effective. We had six or seven appointments set up within 72 hours of our listing going live and received an offer from a qualified buyer that same weekend. The transaction closed on June 2nd, 2005 and we saved over 6,000 in commission with the help of your company. I have already recommended your services to friends and associates and will look for your help again on my next home for sale.   Michael V. Alpharetta, GA

As soon as I heard about Total Choice Realty, I called Carolyn with questions about listing. I was half-way through the listing process when I got a buyer at my door, she helped quide me through the process.  I would recommend Total Choice over all the other flat fee companies because of Carolyn's knowledge, available tools and her positive energies. Pat - Dunwoody, GA

I knew that I wanted to try to sell my house myself.  However, I wanted it marketed on the internet and on the multiple listing services to reach realtors.  I chose Total Choice Realty, and within 13 days I had a great offer.  Carolyn's team was very helpful to me in marketing my own home - and I saved the listing agent's commission of $10,500!   P. Smith, Marietta, GA

“I am extraordinarily pleased with the results using Total Choice Realty’s Flat Fee MLS listing plan. An agent brought us a “dream” buyer in a little over 60 days. They brought a pre-qualification letter, and their loan sailed through. The buyer’s agent did most of the work on the contract, inspection, and setting up the closing, but the Total Choice staff started me off with a great information packet and suggestions, and was always there for me to quickly answer questions and reassure me. I calculate my savings at over $8600, which will go a long way toward remodeling the kitchen in our new house. Great thanks for your great service!”  Michael H. - Mableton, GA

Carolyn – You saved us a great deal of time and headache from the traditional ‘For Sale By Owner’ route. You acted just like a Seller’s agent –minus the commission. You were honest and upfront - we felt that you went well beyond what the basic of the program entailed. We will definitely use your service again! You saved us over $12,800 in commission. Matt and Angie R., Newnan, GA

"My experience as a first time seller is simple:  FSBO success = GA For Sale By Owner!  Carolyn and team are friendly, very helpful and most importantly, possess a high level of integrity.  Their advice is professional and impartial...with the seller's best interest in mind.  There's no question that I would use this service again."  Gina L. Lawrenceville, GA

I appreciated your help this morning on the phone – after spending 10+ hours on the internet and talking with agents/brokers – you were by far the best option in my opinion.  I appreciated your friendly and professional demeanor and I look forward to getting the forms from you and selling our house with your comprehensive flat-fee program. Thank you for all your help!  James G. – Duluth

We sold our home in 11 days and saved $13,950 in real estate commission, the buyer's agent brought us a qualified buyer and negotiated the offer directly with us - wow what a great savings we used the extra money to put down on our next property - we will never use a traditional realtor again!  Karen and Bob P., Fayetteville, GA

We would highly recommend Total Choice Realty to list your home! We had such great experience with Carolyn and her team. They provide everything you need to be successful and take the guess work out of the selling process. They also are incredibly responsive and professional when you have questions. Our home sold in less than 24 hours which convinced us we made the right decision in using Total Choice!  Wynne and Jennifer H. - Alpharetta, GA

Carolyn West and Total Choice Realty made it possible for us to sell our house and save $8,100 in realtor commission!  We got the exposure that we needed, by listing it on the MLS and we closed on our house exactly two months after we listed it!!  What an excellent choice for anyone that is selling.  You don't even need to know anything about the selling process, TCR walks you through the steps and helps you if you need advice.  I definitely recommend TCR. Thank you so much, Carolyn and staff!
Linda and David H. Alpharetta, GA

I want to thank you for your efforts and assistance in selling my home.  You went above and beyond what I expected from your service. 
I especially want to thank you for your involvement in the final offer while I was on vacation in Hawaii - you not only helped me close the deal in an awkward situation but you identified a potential problem with the offer and that identification saved me $1500 that I probably would have overlooked.
As far as I'm concerned, your services were terrific and I not only recommend you whole heartedly but do not understand why anyone would pay the 3 - 3.5% for a listing agent when they can use your service.
Again, thank you for your efforts - Laura M. Peachtree City, GA

We saved $12,800 in real estate commission using your 'By Owner MLS Program'
It was like winning the Lottery - Todd and Carla E. Atlanta

We had tried to sell our home FSBO and after the initial flutter of interest, I was looking at spending far too much on newspaper ads and web site listings to try and get the message out to potential buyers.  When I received a mailer from Total Choice for the Flat Fee MLS Service giving me the TOTAL CHOICE of selling By Owner or selling through a Buyer's Agent, I called them.

Everyone was very helpful and they truly know their business.  I saved $7,350 in real estate commission and sold my home 47 days after listing our home on the MLS.  My home was for Sale By Owner alone for 58 days with about 1/3 of the activity I had after listing on the MLS.  The MLS ad made all the difference.  Thanks So Much! - Ren and Scott T.-Sharpsburg, GA

"This is an absolutely wonderful option for sellers!  Carolyn and her team were a tremendous help in guiding us through the sales process.  Everything they promised was delivered and we were successful in selling our home in less than ninety days, resulting in a savings of literally thousands of dollars.  We saw a significant increase in traffic following our FMLS listing and buyers' agents were confident they would be protected.  One of the greatest aids to us in the process were the many forms available on Carolyn's site - they helped us appear well prepared and professional. We highly recommend this terrific and affordable service!" Brian S., Roswell, GA

Carolyn West & the Total Choice Realty Team did a great job assisting us with the sale of our house.  We found that it was very easy to sell our house on our own.  If we needed help, Carolyn & her team were always available for questions.  Prior to listing our home with Total Choice Realty we had it on the market as a For Sale by Owner for about 30 days.  We received next to no traffic when we had it listed as a For Sale by Owner.  As soon as the home was MLS listed through Total Choice Realty, traffic increased significantly and we received a very solid offer on the home in less than 60 days.  The best part about the offer was that our buyer was not working with a buyer's agent so we sold our home for ($399 flat fee MLS listing fee plus 1/2% at closing).  If we had listed our home with a traditional real estate agent we would have paid $24,180 in real estate commission (assuming a 6% total commission).  Carolyn West & Total Choice Realty saved us $23,297 !!!  Our home sold for 95% of our original listing price so we did not take a big hit on our asking price either.  We were so happy about the results that we received working with Total Choice Realty we would be willing to speak with anyone about our experience.
Thanks again Total Choice Realty. Scott & Stephanie L. - Canton, GA

Hi Carolyn, I wanted to let you know that I appreciate all your hard work in getting our house listed on MLS today, with such short notice. I can tell we have made the right decision by choosing your company! Tara and Brian B. Kennesaw, GA